A dedicated project manager is assigned within 24 h of RFQ receipt.
On-line technical workshop (Teams/Zoom) clarifies performance targets, drawings, lot size and regulatory context.
Technical agreement co-signed, locking specifications, tolerances and acceptance criteria.

Mutual NDA signed to safeguard IP and data exchange.
ustomer uploads 2D/3D drawings and specification sheet; Harog engineering team evaluates manufacturability, tolerance stack-up and regulatory gaps in 48h.
A formal Technical Agreement (TA) is drafted, listing material grade, dimensional/performance targets, inspection methods and acceptance criteria—signed by both parties before any tool is cut.

Each production step is logged under a unique lot ID in the ERP system, linking raw-material batch, machine parameters, operator and in-line measurement—full backward/forward traceability guaranteed.
Critical operations are executed in ISO 9100 environment with SPC charts.
Pre-shipment inspection is performed strictly per the mutually agreed TA clause.

Parts are cleaned and packed carefully with label that contains 2-D code for full traceability.
Custom dunnage, bar-coding and dangerous-goods paperwork are prepared per destination country; shipment can follow EXW, FCA, DAP or DDP Incoterms.
A post-delivery technical report (PTR) summarises measured vs. specified parameters; feedback is looped into FMEA to close the continuous-improvement cycle.